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Accessibility

The NewBridge Project aims to be an inclusive place to visit, where everyone is welcome. There are a range of facilities available to help you make the most of your visit and people to help.

We look forward to welcoming you to The NewBridge Project in the future!

Our building is open Wednesday – Friday 12 – 5pm

Accessing this page and our website

The information on this webpage can also be downloaded below in doc or .pdf format.

We can also provide a printed version, on request

When opening the pdf version online screen reader technology can be used with alt text. 

The information on our website should be accessible through screen readers. If this is not the case or if you notice something is missing then please don’t hesitate to get in touch. 

Accessing our building 

The NewBridge Project is situated in The Shieldfield Centre on Clarence Walk (off Stoddart Street) opposite Subway. The main entrance is in between Thornfield GP’s and Castle Nurseries.

Our building has 2 floors open to the public. These include workshop spaces, galleries, a bookshop and community spaces. There are lifts to all of these spaces and accessible toilets on all floors.

The Reception is located in the bookshop in the main entrance of The NewBridge Project. There is always a staff member located here who will be happy to help you with anything you may need. NewBridge Project staff can be located by their yellow lanyards. They can give information about our exhibitions, workshops and events.

They will also be able to offer printed information about the exhibitions and events, including Large Print guides.

NewBridge Project staff are aware of hidden disabilities and will provide assistance where possible.

If you have any queries in advance of your visit that are not covered in this document or require any assistance on your future visit please e-mail Community Coordinator Elaine at elaine@thenewbridgeproject.com

If you require any assistance when you are at The NewBridge Project on your visit please ask any staff member. You will always find a member of staff from The NewBridge Project in the bookshop and gallery.

Level Access

The main entrance on Clarence Walk is wheelchair accessible.

Lifts

The NewBridge Project has 2 public lifts travelling between Ground Floor and the 2nd Floor.

Visual

Exhibition guides, labels and any floor maps that are be available for the exhibitions are available in large print format. These are available in the exhibition, reception or from any NewBridge Project staff.

Assistance Dogs / Animals

  • We welcome trained and uniformed assistance dogs.
  • Water bowls for dogs are available on request.

General

  • Entrance to The NewBridge Project and all exhibitions is always free.
  • Carers go to The NewBridge Project paid events for free, no proof of eligibility is required. If you require a free carers ticket for a paid event email elaine@thenewbridgeproject.com.

Before you visit

  • Other than for particular events, The NewBridge Project is open to the public Wednesday – Friday 12 – 5pm.
  • Please ensure you are wearing a face covering before entering the building. Face coverings are mandatory for all visitors except those with exemptions or under the age of 11, in line with government guidelines.
  • We ask that all visitors maintain social distancing to keep everyone safe.
  • There will be a designated route around the building. There will be markings on the floor showing this route and signs to point you in the right direction towards public spaces.

Getting Here

The NewBridge Project
The Shieldfield Centre
4-8 Clarence Walk (off Stoddart Street)
Newcastle upon Tyne
NE2 1AL

Travel by public transport

  • The nearest railway station is Newcastle Central Station; approximately 1.1miles (23 minute walk) from The NewBridge Project.
  • The nearest Metro Station is Manors; approximately 0.5 miles (10 minute walk) from The NewBridge Project

Travel by Taxi

Accessible taxis are available locally through Deans Taxis. They can be contacted on 0191 444 4444, or ask at a member of staff at The NewBridge Project who will be happy to book this for you.

Travel by Bus

Toon Tour (Go North East) runs every 30 minutes. It is a yellow and blue open top double decker bus. The closest stop on this route to The NewBridge Project is Stoddart Street-Bermondsey Street. This bus stop does not have a shelter or seating.

Coaster 1 (Go North East) runs every 20 minutes. It is a blue bus. The closest stop on this to The NewBridge Project is Portland Street-Warwick Street. This bus stop has a sheltered seating area.

32 and 32a (stagecoach) has varying running times. It is a white, blue and orange bus. The closest stop on this to The NewBridge Project is Portland Street-Warwick Street. This bus stop has a sheltered seating area.

Parking

  • The Shieldfield Centre has a free car park however spaces are limited. Please email elaine@thenewbridgeproject.com to ensure a parking space is free.
  • When travelling by car, follow signs for The Shieldfield Centre.
  • There are dropped curbs for wheelchair users.
  • Access to The NewBridge Project from the carpark is level.

Visitor Care Support

  • A number of NewBridge Project Staff are Dementia Friends and have received Neurodiversity Training.
  • All printed guides are available in large print format. These are available in the gallery and at the front desk.
  • All films in The NewBridge Project are subtitled.
  • If required, in the event of an emergency you will be assisted by staff either out of the building or to a safe refuge point.
  • Noise cancelling headphones are available from the front desk or upon request to NewBridge Staff.
  • The is a dedicated quiet space  / sensory around the corner from the gallery upstairs. This room has a number of sensory toys available.